Customer Care
Shipping
Australian design, shipped locally across the United States — with no surprise duties or import taxes. Here's everything you need to know about getting your order to your door, or collecting it in store.
Within the U.S.
Delivery options
UPS Ground
3–5 business days
$10
Complimentary on orders over $500.
UPS 2nd Day Air
2 business days
$15
Our express option for when it can't wait.
Complimentary UPS Ground shipping
on every order over $500
At 69 Mercer Street
Pick up in store
Prefer to collect in person? Simply choose Pickup at checkout and we'll have your order ready at our SoHo flagship — usually within 24 hours. We'll let you know the moment it's ready to collect.
New York, NY 10012
Monday – Saturday 11:00am – 7:00pm
Sunday 12:00pm – 6:00pm
International Shipping
We currently ship within the United States only. We're working on bringing Australian design to more of the world — so watch this space.
Artwork and Homewares Shipping
Artworks and homewares are shipped with special care and quoted individually. Please inquire for a shipping quote via the product page form, or contact us.
Questions?
Here to help
A tracking link follows by email once your order is on its way. For anything else about your delivery, our customer care team is always happy to help.
Email customer care